After-Sale Care
A return conversation should be precise, fair, and calm. These are the checks we use before the next step is agreed.
Returns are reviewed based on delivery timing, product condition, and the issue reported. The team confirms eligibility directly before any next step.
Items should remain in original condition with packaging, accessories, tags, and proof of purchase where possible.
Start by contacting us on WhatsApp with your order details, product photos, and reason for return.
Approved returns are processed after inspection and confirmation. Final timelines depend on payment method and delivery logistics.
Private Assistance
Send us your order details and photos so the team can guide the next step clearly.