Frequently Asked Questions

Browse our products, add to cart, then click Order via WhatsApp. Our team will confirm your order and arrange delivery.

Question 01

Yes, we deliver across Uganda. Kampala same day, upcountry 2 to 3 business days.

Question 02

Product pages state the status clearly. Casio and Naviforce pieces are sold as branded stock; other named fashion watches may be replica/inspired pieces and are disclosed as such in their descriptions.

Question 03

We accept MTN Mobile Money, Airtel Money, and cash on delivery in Kampala.

Question 04

Yes, visit our physical store in Kampala. Contact us on WhatsApp to arrange a viewing.

Question 05

We offer returns within 7 days for items in original condition. See our returns page for details.

Question 06

Warranty support is shown per product where eligible. Manufacturer warranty applies only where the product is supplied with official manufacturer coverage.

Question 07

Contact us on WhatsApp and we will guide you through measuring your ring size.

Question 08

Yes, contact us on WhatsApp to discuss custom jewelry orders.

Question 09

Kampala same day or next day. Upcountry 2 to 3 business days via courier.

Question 10