Question 1

How do I place an order?

Accepted Answer

Browse our products, add to cart, then click Order via WhatsApp. Our team will confirm your order and arrange delivery.

Question 2

Do you deliver outside Kampala?

Accepted Answer

Yes, we deliver across Uganda. Kampala same day, upcountry 2 to 3 business days.

Question 3

What payment methods do you accept?

Accepted Answer

We accept MTN Mobile Money, Airtel Money, and cash on delivery in Kampala.

Question 4

Can I see the product before buying?

Accepted Answer

Yes, visit our physical store in Kampala. Contact us on WhatsApp to arrange a viewing.

Question 5

What is your return policy?

Accepted Answer

We offer returns within 7 days for items in original condition. See our returns page for details.

Question 6

Do the watches come with a warranty?

Accepted Answer

Warranty support is shown per product where eligible. Manufacturer warranty applies only where the product is supplied with official manufacturer coverage.

Question 7

How do I know the ring size to order?

Accepted Answer

Contact us on WhatsApp and we will guide you through measuring your ring size.

Question 8

Can I order a custom piece?

Accepted Answer

Yes, contact us on WhatsApp to discuss custom jewelry orders.

Question 9

How long does delivery take?

Accepted Answer

Kampala same day or next day. Upcountry 2 to 3 business days via courier.

Frequently Asked Questions

Still deciding?

Frequently Asked Questions

Still deciding?